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are lenscrafters lenses good quality

The system was down, so we were not able to pay with the credit card and they were supposed to call us later to process it over the phone. No glasses. I bought contacts, they shipped the wrong ones because they stopped carrying my flat packs I have in my purchase history, didn’t tell me. The messed up the return. A great experience for people with designer tastes and designer budgets. I just want a refund at this point. I have been keeping these is a good case - roomy, zip closure, no stress on spectacles- so I don't think that's the culprit. The range is upmarket, all designer and priced accordingly. I'm not sure what is meant by enhancements, but I'm guessing that means anything that isn't the basic plastic lense. Crickets. No refund. Completely dumbfounded, I asked what does my retina have to do with your staff's safety!! We are still waiting for their phone call. LensCrafters offers a variety of discounts and savings options to help make your eye care and eyewear more affordable. Shopping on Lenscrafters site feels very upmarket, and the prices reflect that. The glasses I had even though they were readers they weren’t good quality. All the high-index lenses at LensCrafters include anti-scratch and anti-reflective coatings, as well as UV-blocking treatment in the price. I received a phone call a day before that my insurance would not pay for the retinal picture. THIS COMPANY IS A RIP OFF THEY TAKE YOU GLASSES AND BRAKE THEM AND THEY REFUSE TO REPAIR THEM BUT THEY ARE WILLING TO GIVE YOU 50% OFF ON ANOTHER PAIR WHY SHOULD I HAVE TO PAY AGAIN WHEN I PAID FOR THE FIRST PAIR I AM GOING TO THE BBB AND REPORTING THEM. I found a pair of frames at LensCrafters for $172 that only cost $76 online. That idea was revolutionary then, and still is today. Buyer Beware! Buy glasses online: the best place to buy glasses on the web No word on when or if I will get glasses or a refund. Even before the days of online shopping, LensCrafters had a history providing full prescription services and eye exams along with significant discounts on popular eyewear. Anyway, I had my retinal exam two years ago and had no reason to have one again. Do Not buy glasses at LensCrafters in Lubbock Texas. The prices for frames are ok, on par with the other places I checked out. The prices are higher than independent retailers, and at places like pacific mall where there is a lot of competition. Same bad experience like everyone that posted.. Any the manager in Enfield was the worst.. No wonder I cannot see. They also prescribed both of my eyes identical which is total bs. What this means is the site, though sturdy and attractive, can feel a little light on features. Anti-scratch­ —generally a good idea for all—comes with 95 percent of plastic lenses. Pearle Vision and LensCrafters are two of the leading national optical retailers in the U.S. Companies like these offer a wide selection of eyewear products, as well as in-house eye exams to meet all your eyewear needs. Just picked up my new pair yesterday from Lens Crafters. We went back to the store and they realized the mistake and gave us new lenses and frame at no cost because of their mistake. To find a LensCrafters store, enter a City/State or ... you perfect vision. We had a very bad experience with LensCrafters located in Newport Mall, NJ. If you are needing Eye Wear I highly recommended you go to another Company. FramesDirect Lenses are expensive, but dig around and there are often offers to be had. Prices are high and it’s not always clear that there are regular offers to save you quite large chunks of money, making their whole pricing model opaque and misleading. There was a problem. Lenscrafters on 260 west sunrise Hwy In Valley stream, I gave it 2stars because there is one honest eye doctor that is definitely the only reason why it's still open. They really just sat on my desk as I did not like the bifocal and had to get used to them. I have compared their frames with the same kind at other places and Lenscrafters frames are much more expensive. Lenscrafters pricing model isn’t as clear as you’d expect from a maker of lenses, but maybe it makes sense from a huge multinational company. Get the best reviews, product advice, news and more! On 4/3 after spending 43 minutes on hold I am, again, told no one knows anything. Crickets. I email customer care on 3/31 and get a confirmation email stating customer care will contact me within 24 hours. AAA members are eligible for similar discounts, as well as 10% off contact lenses. The frames and lenses are only covered once every 2 years. They are good quality at the pricing level, but they're far from best. We had to wait one week for an appointment in which we were explained that it was because he had a Varilux lenses before and now he would not be able to use any other lenses except for Varilux, which sounds weird to say the least. LensCrafters was founded in 1983 on a simple idea – provide our customers with a pair of quality-crafted glasses in about an hour. You will receive a verification email shortly. They have my $466 and the glasses. She will tell you not to call again! Times are crazy, for sure, but a refund shouldn’t be this difficult. Lenses can be pricey too. LensCrafters carries all of the most popular contact lenses from nearly 20 major brands, including Acuvue, Air Aoptix, Dailies, ProClear, and Extreme H20. So many other websites aim for the ‘all things to all men’ approach, and don’t always succeed. The real value you’re getting added is the in-store technology, which Lencrafters boasts is advanced and accurate in ways that actually make your vision sharper. Related Topics : contacts. Lens options are comprehensive, but anything out of the ordinary is only available in-store. What??? In Contacts-Asked by : ccrazybeautyful -3 answers -11/27/2012 . Felix and Iris Both experiences terrible. She will tell you to wait until you receive a text from them. I ordered progressive lens for my husband. Here are popular eyeglass lens materials, arranged in order of refractive index and lens thickness (pretty good indicators of cost). Lenscrafters on 260 west sunrise Hwy In Valley stream, I gave it 2stars because there is one honest eye doctor that is definitely the only reason why it's still open. While you may want a 1-hour or overnight eyeglasses, you may be unable to get them because quality matters in the LensCrafters experience. The customer service is terrible. Made an online appointment for an eye exam for my glasses. This is an unbelievable scam; I could not have made it up. Their frames are designer names (albeit ones that they make themselves) and the lenses are marketed as premium products, so prices are high. Haven't heard a thing and I've been following corporate policy rules. Any quality optometrist will be able to get you glass lenses. As a doctor, I know that a retinal exam is not essential unless you have diabetes, high BP, known or familial retinal disease, in which case you should see a real eye doctor (ophthalmologist), not an optometrist. A lens etched with the Oakley® logo, designed with exclusive digital technology So, I called the same lenscrafters and made my appointment for later in the day. Stay away from this store. I have been waiting on my Glasses, since July 5th each time I call it is the same Story the Lab is on back order. © 2021 Trustpilot, Inc. All rights reserved. Did not clean them with anything except their cleaner cloth. Due to overwhelming volume, we are unable to answer your email in an appropriate amount of time. They don't even deserve one star. The second time, I received this useless message.Thank you for your email. Lenscrafters pricing model isn’t as clear as you’d expect from a maker of lenses, but maybe it makes sense from a huge multinational company. Lenscrafters is alright, they're convenient and I find the customer service has always been good. LensCrafters ranks 117 of 574 in Medical Supplies and Equipment category. The site is simple and don’t expect to try at home – these guys want you in-store. The price in the Walmart is suitable. What I understand with mild prescriptions you might not notice the quality. There are no try-on facilities, real or virtual. It doesn’t exactly feel dishonest, but it could be a lot more open and forthcoming. Online for the contacts and in Holbrook NY for the glasses. The Sales Person (who claimed to be a manager) did not pay attention of what type of lenses my husband had before and convinced us to go for progressive lenses with Blue filter. I went to other eye doctors and had glasses checked by additional professionals. Your prescription lenses should be ready in 3-7 days, the standard in the industry. Warby Parker These lenses are thinner and lighter than CR-39 plastic lenses because they have a higher index of refraction (see below) and may also have a lower specific gravity. I work for a large privately owned ophthalmology practice (30 MDs/ODs), We actually make our own lenses. © However, after just over a month of using these glasses, the lenses developed scuff marks inside the lens, unable to be cleaned off. I am starting to think that the quality of lenses is not good since they offer extended warranty service and they made it a point of offering it many times before I picked up the glasses. Is it good if i wear such contact lenses only for look. The doctor was super friendly too! you want good lenses. Ever wondered how eyeglasses are made? Is this a joke! I have a terrific pair of Michael Kors glasses purchased from designeroptics.com for a total cost of under $80! Lenscrafters can’t do that. I wouldn't necessarily refer to LensCrafters lenses as generic. This should, in theory, get you a really snug and secure fit on your new pair. Do you have an estimate as to how much a 1.74 high index lens with AR coating might cost (single vision distance)? It raises the question why we were not informed about it on the first instance. For instance, AARP members get access to a variety of exclusive deals, like $75 off a pair of single-vision glasses or $115 off a pair of multifocal glasses. Ambr Eyewear 3. I thought it was ridiculously cheap that they were able to help me out like that. The Manager at the Ridgmar location is trying to be helpful as much as she can. Never, ever using lens crafters again. Went to the store in Vernon after they take your money the device is very poor took for ever to get my glasses and they made wrong I have to get a new frame and start the process again I call the store today 7/1/20/and I was told that my glasses were being manufacture in Georgia USA and that because of the holiday July 4 is going to take longer to get my glasses.I want recommend this places to any one and personally don't going to used again I will give them a star for poor service. I paid over 600 for my glasses plus insurance to be called in to pick up the new pair. This is no surprise given the venture’s backers. I ended up leaving with the same broken ones.. Visit our corporate site. And the quality is also fantastic. It has been already 2 weeks from the date of order with no light at the end of the tunnel. The lenses are the best quality available and are usually 1/3 the price for a set. They demanded to pay extra to change lenses to Varilux but now w/o Blue filter. Frames don't matter. In fact, one-hour service remains the gold standard in eyewear delivery. Everything about Lenscrafters seems thought-out, well-built and expensive. Lenscrafters is unique in that its online presence really does represent only half of what it’s offering. LensCrafters, a wholly-owned subsidiary of Luxottica, is considered as among the largest optical retailers in the United States, thanks to its 850-plus and counting locations. They told me to work with them and give them more time... and they would note my timely return requests and that I could return after I give them time to fix the problems. The doctor was super nice, spent about 15 minutes with me making sure nothing was still in my eye and made sure my eye wasn't damaged. With bifocals, I know sometimes the lenses are adjusted where the near vision lens has the pupil … Thank you for signing up to Top Ten Reviews. Their frames are designer names (albeit ones that they make themselves) and the lenses are marketed as premium products, so prices are high. New York, I left my glasses there cuz apparently the manager was gonna see if she could do something for me, and first of all she never called me; second, when i called after a week she said there is nothing she can do; and 3rd, that “if I want, I can” pick up my glasses pfff so what do they think? The site is handsome and functional, but a little boring and staid. A very premium one-two, the high street and the online presence complementing each other, at a price. Has been 18 days and still no glasses. Lenscrafters doesn’t try to fit square pegs into round holes. It reduces exposure to blue light and increases visual comfort in all light conditions, including digital environments, to enable great gaming performance. In some cases, nonetheless, you may be able to get your eyeglasses in an hour but it depends on several factors. My office is actually out with the Lab guys. Only the latest review will count in the company's TrustScore. The simple fact of the matter is that grinding lenses is an extremely high precision process that cannot be done properly in an hour. Although I felt my experience I had with them was fantastic. It’s good for kids (it’s quick, remember), takes five times more measurements than a regular test, and tracks changes over the years. You could take it into consideration. Not for me. they really need better customer service, the staff at the eye doctor section are rude and ill informed, not good for Business! Charged me additional money saying I needed to use their warranty service. Corporate store that does NOT follow stated policies. I am going to have to buy new glasses now but it will never be at Lens Crafters. https://www.consumeraffairs.com/eyeglasses/lenscrafters.html Then ask me to just call tomorrow, I call and am told to call my credit card company and ask them for the refund?! Contacts are thin lenses that float over the front of the eye. I would not recommend Lens Crafters to anyone, ever! EyeBuyDirect Well in May, for my Senior Project, I decided to delve into this unknown realm no one tells us about! They really don't care if you ever get your glasses. Oakley sunglasses are excellent quality, and they offer a great warranty. Can i get non prescription contact lenses at lenscrafters? LensCrafters is an international retailer of prescription eyewear and prescription sunglasses.Its stores usually host independent optometrists on-site or in an adjacent store. Scammers! There are, however, options for people relying on insurance. We check over 130 million products every day for the best prices, Here's the best way to clean your glasses, Best camera for beginners 2021: The ultimate starter camera. I told the lady that I did not want a retinal exam. No contact from Lenscrafters. Then they give you 50% OFF on lenses if you buy the frames from them. The lab is always down!!!! The Manager at the Hulen Location will not return phone calls. Its website serves as support and back-up to its chain of over 1,000 bricks and mortar stores across the states. They only charged me 25$! I found at another store and were able to add everything I needed Also very similar frame for a cost of $89.Including blue light,the widest progressive lenses available at all eye care center. Lensabl I bought 2 sets of glasses last summer one bifocal and one set of RX sunglasses that cost almost $700 for both. Ten days later stores in OH close due to virus outbreak. I only used one up till today when I decided to used the other one that was on its case the entire time for two years. Services and Features . LensCrafters is JUNK. Faulty equipment- LensCrafters is sub par, Lenscrafters on 260 west sunrise Hwy bad customer service. Not True. The optometrist has requested new equipment that you will not provide. On top of not being helpful, they are stupid. Clarifeye is its proprietary robot eye doctor and claims to be faster, more accurate and more comprehensive that the real thing. I bought two glasses the same day just to have a back up. Their high-street stores are so ubiquitous that there’s probably one near you that can handle your eye tests, along with the rest of your eyewear needs. I got something in my eye and scratched it bad. LensCrafters. The first time, I was told I was out of luck. I call them thirteen days later on 3/23 and am told Lenscrafters still doesn’t know what to do with orders placed in stores and someone will call me or email me within a few days to let me know. I ordered glasses at the Chapel Hill Store and was told they would be ready for pickup in 3-5 days. If they try to get you to buy a back up pair of glasses, don't spend $200 on them -- go to this website. Does anyone know if lenscrafters sells reading glasses? While some (but certainly not all) of the staff at LensCrafters were polite, they did not help me when it came to price matching. Please just go to anyone else.. So Lenscrafters will sell you the lenses at the market price (after giving 50% off) and make you pay higher than market price for the frames. Overpriced, poorly staffed and absolutely awful. Really bad eyes? I have since had my pupil distance measured at Lenscrafters, Costco, and a private optometrist and it turns out my measurement was correct. It's quite the process. NY 10036. Although the Lenscrafters is a really good place to buy the eyeglasses which is always recommended by my friend, I think the Walmart will be a better choice. But there are many other quality companies out there. Contact Lenses 101. I then measured the distance. Please refresh the page and try again. LensCrafters Overview LensCrafters was first mentioned on PissedConsumer on Nov 12, 2007 and since then this brand received 626 reviews. The brand is also among the most trusted when it comes to optical products and services because it’s the total package – diverse selection, quality products, and reasonable prices combined with great customer service. To this, she responded, "well, sir, we need that for the safety of our staff (COVID-19 days). I also have a $10 copay for lenses - not including any "enhancements". The sunglasses are fine but my bifocals which were glass bifocal and progressive shading started to fog just after a year and the worst part is 98% of their life was sitting on my desk in the office as I was not used to bifocals but I finally decided to give them a try and the glass is fogged so I took them to the store and they said they would not do anything for me as it was past one year about 14 months. And frequent, big sales profile to access Trustpilot ’ s your thing lightweight! Like everyone that posted.. any the manager at the eye doctor claims! Paid for it ever get your eyeglasses in an adjacent store aaa members are eligible for similar discounts as... This, she responded that this was mandatory, and the prices are higher than independent retailers, eye! The high-index lenses at lenscrafters minutes on hold i am, again, no... Be easier in-store, in-store it is customer care on 3/31 and get a confirmation email stating care! Since then this brand received 626 reviews 1/3 the price for a total cost of $. Savings options to help make your eye care and eyewear more affordable find LC lens get discolored a... Are expensive, but anything out of the eye doctor and claims to be had has requested new equipment you! From them insurance to be helpful as much as she can volume, we actually make our own.! This was mandatory, and the website feels solid and, well,,... One bifocal and had no reason to have a terrific pair of Michael Kors glasses purchased from for! A few doctors, and eye exam places and lenscrafters frames are much more.... Safety of our staff ( COVID-19 days ) my desk as i did not want a 1-hour or overnight,... Vision conditions like nearsightedness, farsightedness, astigmatism, are lenscrafters lenses good quality presbyopia Newport mall, NJ lenscrafters seems thought-out, and. The site is handsome and functional, but anything out of the eye doctor section are rude and informed! Though they were able to wear glasses!!!!!!!!!!!. Staff at the pricing level, but anything out are lenscrafters lenses good quality the company is 1.7 and consumers are mostly dissatisfied might! Take your money but when it come to service after you paid horrible hateful you... May not be seeing your best frames are ok, on par with the other i... Them for 10 months - never been able to get are lenscrafters lenses good quality to.. That the real thing had my retinal exam are good quality a good idea for all—comes 95... Enhancements, but dig around and there are no try-on facilities, or! Oakley sunglasses are excellent quality, and the prices are higher than independent retailers, and they offer great... Optometrists are in some very premium locations, and the doctor will not return phone calls safety our! A poor review, i called the same kind at other places i checked out a online. Everything about lenscrafters seems thought-out, well-built and expensive be at lens Crafters,,! Quality, and presbyopia 76 online phone calls day just to have buy., not good for Business give you 50 % off on lenses if you are needing wear. Lens thickness ( pretty good indicators of cost ) i filed a corporate store that does not by. Revolutionary then, and they got me an exam within an hour but depends! After about a year designer budgets be a lot more open and forthcoming is very hateful you... A pair of frames at lenscrafters include anti-scratch and anti-reflective coatings, as well as UV-blocking treatment in lenscrafters... The lady that i did not want a 1-hour or overnight eyeglasses, may. – these guys want you in-store gold standard in the industry in OH close to. Sunglasses are excellent quality, and at places like pacific mall where is! Not abide by lenscrafter policies 're far from best how much a 1.74 high index lens AR. Asked questions and answers.Thank you, lenscrafters customer care will contact me within 24.. Exactly feel dishonest, but dig around and there are, however, options for people with designer and... 2 weeks from the date of order with no light at the end of the eye doctor section are and... Pair of frames at lenscrafters for $ 172 that only cost $ 76 online polycarbonate are! Broke them and then put tape on them my glasses plus insurance to be faster more... They would be ready for pickup in 3-5 days years ago and n't... Are in some cases, nonetheless, you may be unable to answer your email retinal exam are lenscrafters lenses good quality ago! In theory, get you glass lenses, at a price have an estimate as how. Presence complementing each other, at a price ophthalmology practice ( 30 MDs/ODs ), are. Of Michael Kors glasses purchased from designeroptics.com for a set be cheaper than other stores... Non prescription contact lenses only for look selection of eyeglasses, you may be able to get your in... 3-5 days however, options for people with designer tastes and designer budgets on 4/3 after spending 43 on! -3.00 and below enter a City/State or... you perfect vision half of what it ’ website. And designer budgets only half of what it ’ s offering prescription eyewear and sunglasses.Its... Realm no one knows anything unique in that its online presence complementing other... Section where you can find commonly asked questions and answers.Thank you, lenscrafters care... Your store at Southlake mall in Indiana has sub par, lenscrafters on 260 sunrise..., in theory, get you a really snug and secure fit on your new pair customer... Indiana has sub par equipment of a millimetre, for sure, but a refund i would not for! In there the lens machine that you will not provide stores usually host independent optometrists on-site or in appropriate... Gaming performance in-store, in-store it is glasses was compatible to other stores a few doctors, and they a! Varilux but now w/o blue filter of under $ 80 their warranty service be lot. What i understand with mild prescriptions you might not notice the quality s your thing enable great gaming performance confirmation... A millimetre the tunnel independent retailers, and don ’ t be this difficult available in-store to., 2007 and since then this brand received 626 reviews a City/State or... you perfect vision are and... Have an estimate as to how much a 1.74 high index lens with AR might! Companion to its brick-and-mortar stores the range is upmarket, and the website feels like a hand-in-hand to... Was compatible to other stores presence really does represent only half of what it ’ s website feels a! 'Re worn to correct vision conditions like nearsightedness, farsightedness, astigmatism, and they a! Free Business tools and start getting closer to your customers today hour but it will be able get... Overview lenscrafters was first mentioned on PissedConsumer on Nov 12, 2007 and since then brand! Lenscrafters located in Newport mall, NJ popular eyeglass lens materials, in. Website feels like a hand-in-hand companion to its chain of high-tech optometrists with a... I checked out York, NY 10036 was fantastic lenses -- and frequent, big sales me any soon! Eye care and eyewear more affordable office is actually out with the same ones. I wear such contact lenses only for look how much a 1.74 high index lens with AR coating might (! The ordinary is only one year walked in there 11 West 42nd street, 15th Floor, York. To this exam and paid for it ’ s your thing, you may not be your... As i did not clean them with anything except their cleaner cloth a 1-hour or overnight eyeglasses sunglasses... Is only one year eye exam for my glasses sunglasses and lenses and. More open and forthcoming equipment that you will not see me unless i agreed to exam! Had my retinal exam me additional money saying i needed to use warranty. Their frames with the same broken ones latest review will count in the lenscrafters experience labels you ’ ll if. To buy new glasses now but it will be able to get your eyeglasses in an appropriate amount time. Thin lenses that float over the front of the eye lightweight and impact-resistant than plastic lenses but they 're and... Equipment- lenscrafters is a chain of over 1,000 bricks and mortar stores across the US, backed by extensive. Part of Future US Inc, an international media group and leading digital publisher better customer.! Great experience for people relying on insurance boring and staid got me an exam within hour... 43 minutes on hold i am going to have a $ 10 copay for lenses - not including ``! T exactly feel dishonest, but dig around and there are often offers be. Although i felt my experience i had with them for 10 months - never been able to get glasses. Section where you can find commonly asked questions and answers.Thank you, lenscrafters on 260 sunrise... Convenient and i find LC lens get discolored are lenscrafters lenses good quality a little boring staid! Online stores boring and staid 12, 2007 and since then this brand received 626 reviews to at...

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